Woofast CRM — Messenger, Instagram and WhatsApp in one inbox

The product

Everything your team needs to give great support, in one panel.

Built for teams of 6 to 15 agents handling multiple brands or locations at once.

Unified inbox

Combined history of the same customer across different channels: if they wrote on Messenger and then WhatsApp, your team sees it all together.

Multi-agent with roles

Admin, supervisor and agent, each with what they should see and do. No one steps on another's conversation by mistake.

Business units

Group Facebook page, WhatsApp and Instagram by brand or location, and grant access only to whoever handles it.

Saved replies

Templates with variables like {customer_name}, to reply in seconds without losing the personal touch.

Follow-up reminders

If a conversation goes unanswered in time, the system alerts you before it turns into a lost customer.

Metrics dashboard

First response time, messages per day and performance per agent, to know where to adjust your operation.

Already seen everything it includes? Choose your plan and activate it today — payment is confirmed instantly with Wompi.

View plans →

How it works

From three loose channels, to one orderly workflow.

This is how it's set up, in the order it actually happens.

Connect your channels

We link your Facebook pages, your Instagram professional account and your WhatsApp Business number.

Your team replies from one place

Each agent sees only the conversations for their business unit, with internal notes and saved replies at hand.

Measure and improve

The dashboard shows response times and workload per agent, so you can adjust your operation with real data.

Ready to connect your channels Choose the plan that fits your team size and get started in minutes.

Choose my plan →

1 Your plan

2 Your details

Step 1

Choose your plan

Loading plans…

Prefer to talk to us first? Message us on WhatsApp or send an email.

All your conversations,
in one thread.

Plans, right away